1. Uses
- Answer routine Jobbi questions.
- Collect complaint details.
- Classify categories and urgency.
- Create neutral summaries and recommend escalation.
2. Limits
AI can misunderstand context and be inaccurate. It is not a lawyer, emergency service, financial adviser, final legal decision-maker or autonomous authority for permanent serious enforcement.
- Do not rely on AI for danger or legal deadlines.
- Do not submit unnecessary sensitive information.
- Safety, fraud, legal, compensation and serious matters escalate according to Jobbi's implementation.
- An authorised human may confirm, change or reject AI output.
3. Data handling
Support text and relevant context may be sent to OpenAI for responses, classification or summaries. Jobbi stores support records under the Privacy Policy. Contact Jobbi for human review or privacy assistance.